NUMBUZIN No.9 Trial Kit for Anti-Aging Nudie Glow Australia
NUMBUZIN No.9 Trial Kit for Anti-Aging Nudie Glow Australia

NUMBUZIN

No.9 Trial Kit for Anti-Aging

$36 AUD

Description

The NUMBUZIN No.9 Trial Kit for Anti-Aging is an all-in-one skincare experience to help enhance skin elasticity and firm sagging skin, revealing a plump complexion! This set contains:

MADE IN KOREA

Ingredients

[No.9 NAD+ PDRN Glow Boosting Toner] Water, Methylpropanediol, Niacinamide, PEG/PPG-17/6 Copolymer, Propanediol, 1,2-Hexanediol, Tripropylene Glycol, Glyceryl Glucoside, Xylitylglucoside, PEG-40 Hydrogenated Castor Oil, Anhydroxylitol, Glycerin, Polyglyceryl-10 Laurate, Candida Bombicola/Glucose/Methyl Rapeseedate Ferment, C20-40 Pareth-10, Tocopheryl Acetate, Xylitol, Cetearyl Alcohol, Sodium DNA, Hydrogenated Lecithin, Glucose, Polyacrylate Crosspolymer-6, Ethylhexylglycerin, Adenosine, Ceramide NP, Sodium Phytate, Helianthus Annuus (Sunflower) Seed Oil, Melia Azadirachta Leaf Extract, Melia Azadirachta Flower Extract, Citric Acid, Hydroxyethylcellulose, Sodium Citrate, Phytosterols, Coccinia Indica Fruit Extract, Aloe Barbadensis Flower Extract, Solanum Melongena (Eggplant) Fruit Extract, t-Butyl Alcohol, Ocimum Sanctum Leaf Extract, Curcuma Longa (Turmeric) Root Extract, Corallina Officinalis Extract, Cyanocobalamin, Caprylic/Capric Triglyceride, Hydrolyzed Collagen, Butylene Glycol, Adenosine Triphosphate, Nicotinamide Adenine Dinucleotide, Resveratrol, Pullulan, Sodium Palmitoyl Sarcosinate, Palmitic Acid, C12-14 Alketh-12, Pisum Sativum (Pea) Peptide, Stearic Acid, Polyglyceryl-6 Laurate, Caprylyl Glycol, Dipeptide Diaminobutyroyl Benzylamide Diacetate, Dextran, Hydrolyzed Elastin, Soluble Collagen, Acetyl Tetrapeptide-3, Trifolium Pratense (Clover) Flower Extract, Disodium EDTA, Myristic Acid, Acetyl Hexapeptide-8, Mannose, sh-Octapeptide-4, sh-Decapeptide-7, Palmitoyl Pentapeptide-4, Palmitoyl Tripeptide-1, Copper Tripeptide-1, Hexapeptide-9, Nonapeptide-1, Tripeptide-1, Arachidic Acid, Collagen, Elastin, Glutathione, Palmitoyl Tetrapeptide-7, Arginine/Lysine Polypeptide, Oligopeptide-29, Oligopeptide-32, Acetyl Tetrapeptide-5, Acetyl Tetrapeptide-9, Acetyl Tetrapeptide-2, Acetyl Octapeptide-3, Acetyl Hexapeptide-1, Alanine/Histidine/Lysine Polypeptide Copper HCl, Acetyl Dipeptide-1 Cetyl Ester, Acetyl sh-Pentapeptide-1, Biotinoyl Tripeptide-1, Dipeptide-4, Hexapeptide-11, Hexapeptide-12, Lauric Acid, Myristoyl Pentapeptide-17, Myristoyl Hexapeptide-16, Myristoyl Pentapeptide-4, Nicotinoyl Tripeptide-1, Nonapeptide-7, Nicotinoyl Tripeptide-35, Nicotinoyl Dipeptide-26, Nicotinoyl Dipeptide-23, Octapeptide-2, Palmitoyl Tripeptide-5, Palmitoyl Hexapeptide-12, Pentapeptide-13, Palmitoyl Tetrapeptide-10, Palmitoyl Tripeptide-38, Palmitoyl Tripeptide-29, Palmitoyl Tripeptide-8, sr-(Oligopeptide-91 Clostridium Botulinum Polypeptide-1), Tetrapeptide-44, Tetrapeptide-30, Tripeptide-10 Citrulline, Tripeptide-32, Tripeptide-29, sh-Polypeptide-22, sh-Oligopeptide-1, sh-Polypeptide-1, sh-Polypeptide-9, sh-Oligopeptide-2, sh-Polypeptide-11, sh-Polypeptide-3, sh-Polypeptide-16, sh-Polypeptide-62

[No.9 NAD Bio Lifting-sil Essence] Water, Glycerin, Hydrogenated Poly(C6-14 Olefin), Polyglycerin-3, Butylene Glycol, Pentaerythrityl Tetraethylhexanoate, Propanediol, Dimethicone, 1,2-Hexanediol, Niacinamide, Methylpropanediol, Cetearyl Alcohol, Glyceryl Stearate, Hydrogenated Vegetable Oil, Polyglyceryl-3 Methylglucose Distearate, Butyrospermum Parkii (Shea) Butter, Dimethicone Crosspolymer, Ammonium Acryloyldimethyltaurate/VP Copolymer, Sodium Polyacrylate, Hydrogenated Lecithin, Carbomer, Xanthan Gum, Pentylene Glycol, Tromethamine, Ethylhexylglycerin, Adenosine, Palmitic Acid, Stearic Acid, Sodium Phytate, Cholesterol, Sodium Hyaluronate, Adenosine Triphosphate, Hydroxypropyl Cyclodextrin, Nicotinamide Adenine Dinucleotide, Beta-Glucan, Tocopherol, Palmitoyl Tripeptide-5, Copper Gluconate, Saccharomyces/Copper Ferment, Saccharomyces/Iron Ferment, Saccharomyces/Magnesium Ferment, Saccharomyces/Silicon Ferment, Saccharomyces/Zinc Ferment, Capryloyl Dipeptide-17, Thioctic Acid, Leuconostoc/Radish Root Ferment Filtrate, Glutathione, Tremella Fuciformis (Mushroom) Extract, Haematococcus Pluvialis Oil, Potassium Hydroxide, Resveratrol, Hesperidin Methyl Chalcone, Sorbitan Laurate, Steareth-20, Astaxanthin, Sodium Lactate, Hydroxyethylcellulose, Acetyl Dipeptide-1 Cetyl Ester, Dipeptide Diaminobutyroyl Benzylamide Diacetate, Heptasodium Hexacarboxymethyl Dipeptide-12, Panthenol, Polysorbate 20, Sodium Citrate, Chlorhexidine Digluconate, Dextran, Hexapeptide-2, Magnesium Chloride, Tetradecyl Aminobutyroylvalylaminobutyric Urea Trifluoroacetate, Acetyl Tetrapeptide-5, Dipeptide-2, Potassium Sorbate, Acetyl Hexapeptide-8, Palmitoyl Dipeptide-5 Diaminobutyroyl Hydroxythreonine, Citric Acid, Biotin, Palmitoyl Tetrapeptide-7, Biotinoyl Tripeptide-1, Acetyl Tetrapeptide-3, Trifolium Pratense (Clover) Flower Extract, Tocopheryl Acetate, Palmitoyl Tripeptide-8, Dipeptide-4, Hexapeptide-11, Pentapeptide-18, Tripeptide-3, Sh-Decapeptide-7, Sh-Octapeptide-4, Palmitoyl Tripeptide-1, Ascorbic Acid Polypeptide, Hexapeptide-9, Oligopeptide-3, Palmitoyl Hexapeptide-12, Tripeptide-1, Palmitoyl Pentapeptide-4, Ubiquinone, Copper Tripeptide-1, Caffeoyl Tripeptide-1, Caffeoyl Sh-Octapeptide-4, Galloyl Pentapeptide-33, Kojyl Carboxy Dipeptide-23, Nicotinoyl Tripeptide-1, Octapeptide-7, Oligopeptide-1, Sh-Decapeptide-9, Sh-Oligopeptide-9, Sh-Pentapeptide-19, Asparagine, Glutamine, Tryptophan, Oligopeptide-2, Sh-Oligopeptide-1, Sh-Oligopeptide-2, Sh-Polypeptide-1, Sh-Polypeptide-22, Sh-Polypeptide-3, Acetyl Octapeptide-3, Acetyl Tetrapeptide-2, Acetyl Tetrapeptide-9, Carnosine, Nonapeptide-1

[No.9 NAD+ Retinol Volumetox Eye Cream] Water, Butylene Glycol, Glycerin, Propanediol, Macadamia Integrifolia Seed Oil, Niacinamide, Olea Europaea (Olive) Fruit Oil, Cetyl Ethylhexanoate, Methylpropanediol, Butyrospermum Parkii (Shea) Butter, Methyl Hydrogenated Rosinate, Polysorbate 60, Cyclopentasiloxane, 1,2-Hexanediol, Cetyl Alcohol, Stearic Acid, Glycereth-26, Glyceryl Stearate, Dimethicone, PEG-100 Stearate, Cyclohexasiloxane, Hydrogenated Lecithin, Ammonium Acryloyldimethyltaurate/VP Copolymer, Sorbitan Stearate, Behenic Acid, Cocos Nucifera (Coconut) Oil, Hydroxyacetophenone, Polyacrylate-13, Vinyl Dimethicone, Batyl Alcohol, Dimethicone/Vinyl Dimethicone Crosspolymer, Phytosteryl Isostearate, Polyisobutene, Ceramide NP, Nicotinamide Adenine Dinucleotide, Caprylic/Capric Triglyceride, Macadamia Ternifolia Seed Oil, Citric Acid, Retinol, Ethylhexylglycerin, Polyglyceryl-4 Oleate, Adenosine, Hydrolyzed Gardenia Florida Extract, Hydrolyzed Malt Extract, Hydrolyzed Viola Tricolor Extract, Theobroma Cacao (Cocoa) Seed Extract, Brassica Campestris (Rapeseed) Sterols, Polysorbate 20, Disodium EDTA, Sorbitan Isostearate, Dextrin, Cholesterol, Polyglyceryl-10 Laurate, Ammonium Polyacryloyldimethyl Taurate, Hyaluronic Acid, Hydrolyzed Hyaluronic Acid, Sodium Hyaluronate, Phytosteryl/Behenyl/Octyldodecyl Lauroyl Glutamate, Aluminum/Magnesium Hydroxide Stearate, Pentaerythrityl Tetra-di-t-butyl Hydroxyhydrocinnamate, Potassium Cetyl Phosphate, Hydroxypropyl Cyclodextrin, Chitosan, Tris(Tetramethylhydroxypiperidinol) Citrate, Acetyl tetrapeptide-5, Resveratrol, Acetyl Dipeptide-1 Cetyl Ester, Acetyl Hexapeptide-1, Acetyl Hexapeptide-8, Acetyl Octapeptide-3, Acetyl Tetrapeptide-2, Acetyl Tetrapeptide-3, Acetyl Tetrapeptide-9, Arginine/Lysine Polypeptide, Biotinoyl Tripeptide-1, Copper Tripeptide-1, Dipeptide Diaminobutyroyl Benzylamide Diacetate, Dipeptide-2, Dipeptide-4, Hexapeptide-11, Hexapeptide-12, Hexapeptide-9, Myristoyl Pentapeptide-17, Nicotinoyl Dipeptide-23, Nicotinoyl Tripeptide-1, Nicotinoyl Tripeptide-35, Nonapeptide-1, Oligopeptide-29, Oligopeptide-32, Palmitoyl Hexapeptide-12, Palmitoyl Pentapeptide-4, Palmitoyl Pentapeptide-5, Palmitoyl Tetrapeptide-10, Palmitoyl Tetrapeptide-7, Palmitoyl Tripeptide-1, Palmitoyl Tripeptide-29, Palmitoyl Tripeptide-38, Palmitoyl Tripeptide-5, Palmitoyl Tripeptide-8, sh-Decapeptide-7, sh-Octapeptide-4, sh-Oligopeptide-1, sh-Oligopeptide-2, sh-Polypeptide-1, sh-Polypeptide-11, sh-Polypeptide-16, sh-Polypeptide-22, sh-Polypeptide-3, sh-Polypeptide-62, sh-Polypeptide-9, sr-(Oligopeptide-91 Clostridium Botulinum Polypeptide-1), Tetrapeptide-30, Tripeptide-1, Tripeptide-10 citrulline, Tripeptide-29

[No.9 NAD+ Collagen Under Eye Patches] Water, Glycerin, Butylene Glycol, Niacinamide, Chondrus Crispus Extract, 1,2-Hexanediol, Chondrus Crispus, Hydroxyacetophenone, Ceratonia Siliqua (Carob) Gum, Agar, Allantoin, Sucrose, Ultramarines, Ethylhexylglycerin, Adenosine, Dipotassium Glycyrrhizate, Maltodextrin, Potassium Chloride, Polyglyceryl-10 Laurate, Polyglyceryl-10 Myristate, Benzophenone-4, Titanium Dioxide, Calcium Aluminum Borosilicate, Caffeine, Sodium Citrate, Calcium Titanium Borosilicate, Synthetic Fluorphlogopite, Dipropylene Glycol, Methyl Diisopropyl Propionamide, Sodium Hyaluronate, Carmine, Tin Oxide, Hydrolyzed Collagen, Propanediol, Ferric Ferrocyanide, Hyaluronic Acid, Hydrolyzed Hyaluronic Acid, Ascorbic Acid, Polyglyceryl-6 Laurate, Caprylic/Capric Triglyceride, Hydrogenated Lecithin, Adenosine Triphosphate, Nicotinamide Adenine Dinucleotide, Resveratrol, sh-Octapeptide-4, sh-Decapeptide-7, Acetyl Hexapeptide-8, Glutathione, Oligopeptide-29, Oligopeptide-32, Palmitoyl Pentapeptide-4, Palmitoyl Tripeptide-1, Acetyl Tetrapeptide-5, Acetyl Tetrapeptide-9, Acetyl Tetrapeptide-2, Acetyl Octapeptide-3, Acetyl Hexapeptide-1, Alanine/Histidine/Lysine Polypeptide Copper HCl, Acetyl Dipeptide-1 Cetyl Ester, Acetyl sh-Pentapeptide-1, Biotinoyl Tripeptide-1, Copper Tripeptide-1, Dipeptide-4, Hexapeptide-9, Hexapeptide-11, Hexapeptide-12, Myristoyl Pentapeptide-17, Myristoyl Hexapeptide-16, Myristoyl Pentapeptide-4, Nonapeptide-1, Nicotinoyl Tripeptide-1, Nonapeptide-7, Nicotinoyl Tripeptide-35, Nicotinoyl Dipeptide-26, Nicotinoyl Dipeptide-23, Octapeptide-2, Palmitoyl Tripeptide-5, Palmitoyl Hexapeptide-12, Pentapeptide-13, Palmitoyl Tetrapeptide-10, Palmitoyl Tripeptide-38,Palmitoyl Tripeptide-29 , Palmitoyl Tripeptide-8, Tripeptide-1, Tetrapeptide-44, Tetrapeptide-30, Tripeptide-10 Citrulline, Tripeptide-32, Tripeptide-29, sh-Polypeptide-22, sh-Oligopeptide-1, sh-Polypeptide-1, sh-Polypeptide-9, sh-Oligopeptide-2, sh-Polypeptide-11, sh-Polypeptide-3, sh-Polypeptide-16, sh-Polypeptide-62

[No.9 NAD Bio Lifting-sil Full Face Mask] [Top Sheet] Water, Dipropylene Glycol, Cetyl Ethylhexanoate, Glycerin, Niacinamide, Polyglyceryl-10 Stearate, 1,2-Hexanediol, Hydrogenated Poly(C6-14 Olefin), Isopentyldiol, Glyceryl Stearate SE, Butylene, Diheptanoate, Carbomer, Arginine, Panthenol, Trehalose, Ethylhexylglycerin, Xanthan Gum, Adenosine, Sodium Polyacrylate, Disodium EDTA, Propanediol, Polylactic Acid, Polyglyceryl-10 Laurate, Saccharomyces/Silicon Ferment, Saccharomyces/Copper, Ferment, Saccharomyces/Magnesium Ferment, Saccharomyces/Iron Ferment, Saccharomyces/Zinc Ferment, Polyglyceryl-6 Laurate, Caprylic/Capric Triglyceride, Hydrogenated Lecithin, Thioctic Acid, Hydrolyzed, Dinucleotide, Resveratrol, Polyglyceryl-3 Methylglucose Distearate, Pullulan, Ubiquinone, Sodium Palmitoyl Sarcosinate, Astaxanthin, Pisum Sativum (Pea) Peptide, Acetyl, Tripeptide-5, Palmitoyl Hexapeptide-12, Pentapeptide-13, Palmitoyl Tetrapeptide-10, Palmitoyl Tripeptide-38, Palmitoyl Tripeptide-29, Palmitoyl Tripeptide-8, Tetrapeptide-44, Tetrapeptide-30, Tripeptide-10 Citrulline, Tripeptide-32, Tripeptide-29, Caprylyl Glycol, Dipeptide [Bottom Sheet] Water, Methylpropanediol, Dipropylene Glycol, Niacinamide, 1,2-Hexanediol, Glycerin, Cetyl Ethylhexanoate, Caprylic/Capric Triglyceride, Polyglyceryl-3 Methylglucose Distearate, Hydrogenated Poly(C6-14 Olefin), Sorbitan Stearate, Carbomer, Allantoin, Arginine, Dipotassium Glycyrrhizate, Ethylhexylglycerin, Ammonium Acryloyldimethyltaurate/VP Copolymer, Adenosine, Disodium EDTA, Propanediol, Glyceryl Acrylate/Acrylic Acid Copolymer, PVM/MA Copolymer, Butylene Glycol,Polylactic Acid, Polyglyceryl-10 Laurate, Saccharomyces/Silicon Ferment, Saccharomyces/Copper Ferment, Saccharomyces/Magnesium Ferment, Saccharomyces/Iron Ferment, Saccharomyces/Zinc Ferment, Polyglyceryl-6 Laurate, Hydrogenated Lecithin, Thioctic Acid, Hydrolyzed Collagen, Adenosine Triphosphate, Nicotinamide Adenine Dinucleotide, Resveratrol, Pullulan, Ubiquinone, Sodium Palmitoyl Sarcosinate,Astaxanthin, Pisum Sativum (Pea) Peptide, Acetyl Hexapeptide-8, Palmitoyl Pentapeptide-4, Palmitoyl Tripeptide-1, Copper Tripeptide-1, Hexapeptide-9, Nonapeptide-1, Tripeptide-1, Acetyl Tetrapeptide5, Acetyl Tetrapeptide-9, Acetyl Tetrapeptide-2, Acetyl Octapeptide-3, Acetyl Hexapeptide-1, Acetyl Pentapeptide-1, Alanine/Histidine/Lysine Polypeptide Copper HCl, Acetyl Dipeptide-1 Cetyl Ester, Biotinoyl Tripeptide-1, Dipeptide-4, Hexapeptide-11, Hexapeptide-12, Myristoyl Pentapeptide-17, Myristoyl Hexapeptide-16, Myristoyl Pentapeptide-4, Nicotinoyl Tripeptide-1, Nonapeptide-7, Nicotinoyl Tripeptide-35, Nicotinoyl Dipeptide-26, Nicotinoyl Dipeptide-23, Octapeptide-2, Palmitoyl Tripeptide-5, Palmitoyl Hexapeptide-12, Pentapeptide-13, Palmitoyl Tetrapeptide-10,Palmitoyl Tripeptide-38, Palmitoyl Tripeptide-29, Palmitoyl Tripeptide-8, Tetrapeptide-44, Tetrapeptide-30, Tripeptide-10 Citrulline, Tripeptide-32, Tripeptide-29, Caprylyl Glycol, Dipeptide Diaminobutyroyl Benzylamide Diacetate, Arginine/Lysine

Disclaimer: While we strive to ensure the accuracy of all our product information, please note that sometimes products are updated or changed without notice. Before use, we recommend referring to the item's packaging for the most up to date ingredients list, warnings and directions. 

Directions

  1. After cleansing, apply a moderate amount of the toner to the skin evenly, followed by the serum. Gently pat the skin for better absorption.
  2. Apply the eye cream onto the desired areas, then place the eye patches accordingly. Leave it overnight and remove in the morning.
  3. When using the mask, attach the top sheet of the mask to the upper part of the face. Attach the bottom sheet to the lower part of face and pull both sides of sheet over the ears. Attach the lifting band starting from the chin to the top of the head.
  4. After 20 minutes, remove all the sheets and tap gently for a better absorption.
Caution

▪For external use only  ▪Avoid contact with eyes   ▪ Do not apply to broken or inflamed skin ▪Keep out of reach of children  ▪Use with care for easily irritated skin, testing on small areas recommended  ▪Discontinue use if signs of irritation appear  ▪Store in cool and dry places, away from direct sunlight

More information View images

All parcels are shipped from Melbourne, Australia within 1-3 business days, excluding weekends and public holidays. If a dispatch delay occurs, we will reach out to let you know.

When your order is ready for dispatch, you will receive an email notification with a tracking number. Please allow up to 12 hours for tracking to show as it takes time between packing and first scan when onboard for delivery.

All orders made are final, and we cannot guarantee that changes to products and/or shipping details can be made once order confirmation is sent to you. It is your responsibility to make sure all details are correct before confirming your order. 

In the case of a refund request before an order has been dispatched, please note that for all orders made via Afterpay, a fee of 6% will be deducted from your final refund amount to cover for Afterpay Merchant fees that are not refunded to us.

 

SHIPPING COSTS AND DELIVERY TIMES

Australia

 Final Order Value

Standard Shipping

2-15 business days

Express Shipping

1-8 business days
Less than $50 $7.5 $12.5
$50 - $120 FREE $5
More than $120 FREE FREE

To calculate estimated delivery time from Melbourne (Postcode: 3175) to your postcode, please check via:
  • Estimated delivery time using the link above does not allow for pick & pack of orders.
  • Once orders are placed, they are not able to be amended or cancelled.
  • Final Order Value is calculated after promotional codes are applied.
  • eGift cards do not contribute to minimum spend for free shipping.
  • We offer Signature On Delivery for all our parcels with option of Safe Drop if deemed safe to do so. Please note, while our delivery service will do their best to meet these requests, it isn't always possible as it depends on your address type, weather, visibility to passing traffic etc.
  • Shipping times are a guideline and subject to change. You may experience slightly longer delivery times during peak periods (Sales and Promotional events), public holidays, extreme weather events or due to postal service delivery issues that are unforeseen.
  • Online orders are processed and shipped from Melbourne, Victoria and so we follow any Victorian Public Holidays.
  • Please allow additional time for regional and rural deliveries.
  • Shipping costs can be adjusted without prior notice.
  • We deliver to PO BOX & Parcel Lockers. If using Parcel Lockers, please make sure to include the street address of the Parcel Locker location.

  • The best way to track your deliveries is through Australia Post’s mobile app. Get expected delivery dates, localised service updates and stay notified if things change. You can also track your parcels on auspost.com.au by using the tracking tool.

Signature On Delivery: This requires the driver to obtain a signature on delivery. If nobody is on premise to accept the parcel, the parcel will be allocated to the nearest Post office for collection. Nudie Glow is not responsible for the collection of your parcel from the pickup location.

We do not offer "Authority To Leave" unless it is put in the notes section at checkout.

 

Authority To Leave: This gives the delivery driver the authority to leave the parcel on premise if or when nobody is there to receive it. This overrides the need to obtain a signature. Once delivery completed, any lost or stolen items will be the responsibility of the customer and no replacements will be offered by Nudie Glow. Nudie Glow is not responsible for parcels left on premise that is exposed to the sun, rain or any other weather conditions. 

 

IMPORTANT TO NOTE

For shipping address, we strongly advise you to use an address where someone is available to collect the parcel during business hours Monday to Friday. If no one is available to collect the parcel, the courier might leave the parcel at the address only if it is deemed safe to do so, otherwise you are responsible for picking up the parcel at a location given to you.

If a parcel is returned to Nudie Glow because it was unclaimed or had the incorrect address submitted with the order, the customer is responsible for an additional handling & postage fee of $20 to have it re-delivered. If you prefer a refund on the returned parcel, we will deduct $20 off the total order amount (excluding Express Shipping charges) to cover handling & postage fees. Nudie Glow is not responsible for unclaimed or incorrectly addressed parcels and does not offer replacement packages.

Nudie Glow is not responsible for lost or stolen packages, unless it is lost or stolen during transit. That's why we offer tracked shipping for all orders and parcels where the status "Delivered" or "Completed" will be deemed as delivered.

We ship via AusPOST, if you hold a MyPOST account, you are able to request Redirection & Safe Drop. However, this is NOT recommended by Nudie Glow, and if you choose to request Redirection and/or safe drop, Nudie Glow is no longer responsible for lost parcel, undelivered parcel, parcel delivered to incorrect address for your order. Please make sure your address is correct on your order confirmation email to avoid the need for redirection.

RETURNS, REFUND OR EXCHANGE

Unfortunately, due to the nature of the products, we do not offer refund/return/exchange on orders once shipped unless products inside the parcel box and individual product boxes are damaged when received.

All products are checked for quality before dispatch and while we try our best to ensure that the products are delivered to you in perfect condition, products may be damaged in the delivery process. If you receive a box with damaged items inside, please contact us at hello@nudieglow.com within 14 days, along with photos of the damaged product(s) (damaged box not included as it does not affect the quality of products inside).

Once approved, we will arrange for your item(s) to be returned. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Our policy lasts 14 days. If 14 days have gone by since receiving your purchase, unfortunately we can’t offer you a refund or exchange on damaged goods or any gift cards.


Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at hello@nudieglow.com.

Shipping charges can not be refunded. 

SHIPPING COSTS AND DELIVERY TIMES

International

- We are currently limiting International Shipping due to high shipping fees. Hopefully we can resume international shippings soon!

New Zealand

Asia Pacific

Western Europe

North America

 Rest of the world
Free Shipping > $120 > $200 > $300
0 - 0.5kg $10 $15 $20
0.51 - 1.0kg $15 $25 $30 
1.01 - 1.5kg $20 $30 $35
1.51 - 2kg $25 $35 $40
Asia Pacific 

Bangladesh, Bhutan, Brunei, Cambodia, China, Hong Kong, India, Indonesia, Japan, Lao, Macao, Malaysia, Maldives, Mongolia, Myanmar, Nepal, Philippines, Singapore, South Korea, Sri Lanka, Taiwan, Thailand, Vietnam

Western Europe

Austria, Belgium, Denmark, Finland, France, Germany, Greece, Iceland, Ireland, Italy, Luxembourg, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland, United Kingdom

North America

USA, Canada

International shipping fees are based on total weight of order and free shipping applies to total purchase after promotional codes are applied. For purchases over 2kg, please email us at hello@nudieglow.com to arrange shipping.

All our prices are in Australian Dollars and do not include local taxes and import/custom duties for international orders. Nudie Glow is not responsible for any customs fees, taxes and additional costs associated with international orders. Thank you for your understanding.

 

Target delivery days from Australia
New Zealand 4 - 7 days 
Hong Kong 6 - 9 days 
Singapore
6 - 11 days 
China
8 - 13 days 
Rest of Asia Pacific
8 - 14+ days 
France
6 - 9 days 
Germany 6 - 11 days
United Kingdom
4 - 7 days 
Rest of Western Europe
10 - 14+ days 
Canada
8 - 13 days 
USA
8 - 11 days 
Rest of the world
10 - 14+ days 

Target delivery days quoted are in business days and exclude local public holidays. Target delivery days are measured from the time the shipment leaves Melbourne. Any delay at the destination countries is beyond the control of Nudie Glow. Deliveries to areas outside major cities, or where your shipment is dutiable or held at customs may take longer.

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